Custom project · Oil on canvas · Approval before shipping
A good order starts before the first brushstroke: with a usable image, a suitable size and a brief that leaves nothing about the framing to chance.
A work missing from the catalogue, a portrait from a photograph, a family memory or an authorised adaptation: this guide takes you from reference to quotation, then from painting to revisions, drying and delivery.

Three projects, three briefs
What does “custom reproduction” really mean?
The term covers several different requests. The first is reproducing an old painting or a work missing from the catalogue. The customer provides the title, artist and, ideally, a high-resolution institutional image. The studio assesses composition, proportions and feasibility before suggesting a size.
The second starts with a personal photograph: a portrait of a person, couple, family or animal, a house or a travel landscape. Here, likeness depends heavily on the clarity of the faces, the direction of the light and the subjects’ size in the image. A photograph with great emotional significance is not always technically sufficient; it is better to send several files than ask the painter to invent invisible details.
The third is an adaptation: combining several sources, changing a background, isolating a figure, carefully adjusting the framing or working on an overall mood. This category needs a more detailed brief, as every change moves the result away from the original reference. The custom service can work with a palette or atmosphere, but cannot unlawfully copy a contemporary artist’s protected work.
In every case, the image must belong to you, be in the public domain or be used with sufficient permission. The order page explains that each request is assessed according to reference quality, complexity, size and applicable rights. If you are unsure, send the source link rather than cropping and republishing a randomly found file yourself.
The reference determines precision
Choose an image the painter can actually read
A useful reference must be sharp, large enough and faithful to the intended colours. For a museum work, choose the official object page or an institutional open-access platform. The Metropolitan Museum of Art and National Gallery of Art clearly identify public-domain images available through Open Access; these files are more reliable than a compressed screenshot and often better documented.
Resolution
Send the original file, not an image forwarded repeatedly through messaging apps. Eyes, hands, jewellery and textures should remain clear when zoomed in.
Colour
Avoid automatic filters. If several digital reproductions differ, identify which one should serve as the colour reference.
Proportions
A square, portrait and panorama cannot be interchanged without cropping. First ask which area would be cut or reconstructed.
Rights
Keep the source and permission. An image available online is not automatically free to reproduce.
Add a sharp main view, a second photograph for facial details and a clear indication of the desired background.
Send the museum link, exact title, artist, date if known and precise version when several variants exist.
Specify who should appear, in what order and at what scale. Differences in lighting between photographs will need to be harmonised.
Mark on a copy which elements should be removed, moved or kept. Distinguish essential requests from secondary preferences.
From file to parcel
The six actual stages of an order
The studio’s published process separates assessment, proposal, commissioning, painting, approval and shipping. This distinction avoids confusing creation time with transit time.
Assessment
Resolution, proportions, difficulty and usage rights are examined.
Proposal
Size, price, framing and destination provide a clear basis for the quotation.
Commissioning
After agreement and payment, the approved brief is passed to the painter.
Painting
Production varies according to dimensions, technique, details and the studio’s workload.
Approval
Photographs or video allow you to check the result and request adjustments.
Shipping
After final approval, the canvas dries, is protected and is entrusted to the carrier.
Framing before dimensions
Choose the size without distorting the work

Respect the width-to-height ratio
Size is more than a length in centimetres. It has an aspect ratio. Moving from a vertical photograph to a square canvas requires cutting the top, bottom or sides unless part of the scene is reconstructed. Before the quotation, request a preview of the framing or draw several frames directly on a copy of the image.
Then consider the wall. As a decorating guideline rather than a rule, a work above a sofa can occupy around 60–75% of the furniture’s width. A family portrait must be large enough for every face to remain readable from the main viewing position. A very detailed canvas needs more surface and greater viewing distance; a simple composition works better at a moderate size.
The custom page states that both standard and bespoke dimensions are possible, including very large formats where feasible. It also explains that the canvas is generally shipped rolled and unframed. You therefore need to plan for local stretching and the margins needed to tension the canvas.
A painting, not a print
Oil, canvas and brushwork: what you are ordering
In oil painting, the National Gallery explains, pigments are bound in an oily medium. This technique allows transitions, layers and differences in texture that a printed image simulates without physically producing them. A hand-painted reproduction therefore reflects the painter’s decisions: varying thickness, softened edges, visible brushstrokes and corrections.
Canvas is a textile support stretched over a wooden structure and normally prepared before painting. In the service presented here, the canvas is painted with brushes, without a preliminary print being presented as the final result. This does not mean a mechanically exact copy: the hand interprets a two-dimensional image and adapts the material to the chosen scale.
To judge quality, do not look only at the overall image. Request detail views: faces, hands, dark passages, light areas and the composition’s edges. Actual studio photographs are more useful than living-room mock-ups, as they show the surface and small variations that distinguish painting from a print.
The price reflects the work
Why two canvases of the same size can cost different amounts
Surface area tells only part of the quotation’s story. A broad sky and a group portrait of the same size require neither the same drawing nor the same time. The studio considers dimensions, number of figures, hands and faces, architecture, patterns, technique, file quality and requested adaptations.
Surface area and logistics
A large canvas uses more material, time and protection, while sometimes imposing shipping constraints.
Faces and ornament
Small portraits, lace, jewellery, architecture and crowds multiply the areas that need to be accurate.
What the image is missing
A poor reference requires reconstruction, interpretation or requests for new files before work even starts.
Changing the composition
Combining photographs or transforming the framing is design work, not simply an enlarged copy.
To compare two quotations, use the same brief: painted dimensions, number of subjects, background, finish, revisions, shipping and estimated time. An isolated price is comparable only if the scope is too.
Checking before shipping
Photographs, revisions and final approval

How to request a useful revision
The dedicated page provides for a photograph of the finished canvas before shipping and up to four rounds of reasonable adjustments. Use this stage methodically. Compare the overall composition first, then proportions, likeness, light and dark values, dominant colours and finally important details.
Group your comments in a single message. Number the areas on a copy of the photograph and describe the desired result: “soften the shadow beneath the right eye” is more actionable than “the face is wrong”. Distinguish a correction consistent with the brief from a change of project, such as adding a person or replacing the entire background.
Final agreement sets the next stages in motion: drying, protection and logistics. After approval, a late change may damage the surface or delay dispatch. Reread your original brief before confirming, and check any names, dates or inscriptions included in the image.
Create, dry, transport
The total lead time is more than transit time alone
The shop’s current FAQ states an average production time of 14 days for an oil painting, followed by around five days of FedEx transit after dispatch. These guidelines do not constitute a guaranteed delivery date. Approval, revisions and drying must be included in the schedule confirmed in the quotation; complexity, destination and local formalities may extend it.
The canvas is generally sent rolled, unframed, in protective packaging. This reduces bulk and certain risks associated with transporting stretcher bars or a frame. On receipt, a framer can stretch the canvas and add the chosen finish. Never press directly on the painted face or carry a mounted canvas by its hanging wire.
Canadian Conservation Institute recommendations identify impacts, vibration, pressure and environmental changes as major risks to a painting on canvas. Rigid packaging, padding that prevents movement and handling by the edges or structure are therefore more important than an attractive parcel alone.
Choose a framer, confirm the dimensions and prepare a clean space to unroll and inspect the canvas.
Photograph the parcel, open it without using a blade near the surface and keep the protective materials until inspection is complete.
Keep the packaging and contact the studio promptly with photographs of the parcel, label and canvas.
Avoid direct sunlight, humidity and heat sources; use fixings suited to the weight of the stretcher and frame.
Portrait, family, wedding or pet
Direct access to the Personalised Paintings collection
If your project starts with a personal photograph rather than a museum painting, the dedicated collection offers several types of personalised portrait. They provide a clear starting point according to the number of subjects and nature of the memory.
Personalised Paintings
Choose the route suited to your photograph: one person, a couple, a family, a wedding or a relationship with your pet.
Explore the collection →
One person
To focus the composition on a face, expression and presence.

Wedding painting
To turn a ceremony photograph into a lasting composition.

Family painting
To bring several people together in a balanced composition.

Pet and person
To preserve the relationship between someone close to you and their companion.
The product images on this page illustrate the offering and are not photographic proof of a delivered order. Approval photographs relate to your own canvas.
Verified practical pages
From guide to a well-prepared order
These pages published by the shop explain quotations, actual work, approval, shipping and common questions.
Custom reproduction
Send a work, photograph or authorised image and receive a proposal.
Studio photographsQuality examples
Look at real paintings and their details before starting the project.
Before shippingReturns & revisions
Understand approval, adjustments and the procedure if there is a problem.
Lead times and parcelsDelivery
Distinguish creation, drying, packaging, transport and receipt.
Help centreFrequently asked questions
Dimensions, painting, payment, tracking and care.
Need helpContact and quotation
Present a particular request directly to the studio.
Institutional references
Technical sources and reliable images
To understand the materials, consult the Oil and Canvas glossaries from the National Gallery. To find quality references when a work is in the public domain, check the Met’s Open Access and National Gallery of Art’s Free Images and Open Access policies. For handling and transport, the Canadian Conservation Institute explains the risks and suitable protection for paintings.
Sources consulted: National Gallery, oil and canvas glossaries; The Metropolitan Museum of Art, Open Access policy; National Gallery of Art, Free Images and Open Access; Canadian Conservation Institute, Caring for paintings and Basic Handling of Paintings. Technical references checked on 25 September 2026.
Service rules: shop FAQ and revision policy, checked on 25 September 2026. The quotation specifies the conditions applicable to your project.
Frequently asked questions
Order without leaving anything unclear
Which image should I send for a hand-painted reproduction?
Send the largest, sharpest file available, without filters or unnecessary compression. For an old work, add the official museum page; for a portrait, include a second photograph showing facial details if possible.
Can I have any work found online reproduced?
No. The image must be in the public domain, belong to you or be used with sufficient permission. If in doubt, send the source to the studio for assessment rather than assuming that a publicly accessible image is free to use.
How should I choose the canvas size?
First respect the image’s proportions, then adapt the scale to the wall and viewing distance. Any change in the width-to-height ratio involves cropping or reconstruction that must be approved before painting.
What determines the price?
Dimensions, number of figures, detail level, technique, reference quality, requested adaptations and logistics affect the working time and therefore the quotation.
Is the reproduction really painted with brushes?
The custom service describes an oil painting made with brushes on canvas, without a print being presented as the final result. Detail photographs allow you to check texture, brushstrokes and transitions.
Can I request revisions before shipping?
Yes. Photographs or a video are sent for approval, and the dedicated page provides for up to four rounds of reasonable adjustments. Corrections must remain consistent with the reference and agreed project.
How much time should I allow?
Allow an average of 14 days for production, then around five days of FedEx transit after dispatch, according to the current FAQ. Have the full schedule confirmed in the quotation, including approval, revisions and drying; size, destination or customs may change these estimates.
Does the canvas arrive framed?
It is generally shipped rolled and unframed. A local framer can then stretch it and add the chosen frame. Always confirm the exact packaging in your proposal.
A precise brief leaves more room for painting
Gather the best reference, specify the size and visual priority, then request a written proposal. The studio can then focus its energy on likeness, texture and light rather than guessing what the project was meant to become.
Present my custom project
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