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Frequently Asked Questions

Quickly find answers about orders, handmade painted reproductions, shipping, retouching, returns, and payment.

6 question(s) displayed
Product Are the reproductions hand-painted?

Yes, our reproductions are oil paintings on canvas by experienced artists. Each canvas is hand-painted, not printed.

Returns & Alterations Can I request touch-ups?

Yes, up to 4 series of touch-ups are possible before shipping. A photo of the finished canvas is sent to you for approval.

Shipping How long does it take to receive my canvas?

Creation usually takes 2–3 weeks, then about 5 days for drying. After shipping, delivery generally takes about 5 days depending on the destination.

Shipping Is the canvas sent framed?

No, the canvas is shipped rolled, without a frame, carefully protected.

Customization Can I send my own image?

Yes, you can send an image, a museum reference, the name of an artwork, or a photo to request a custom reproduction.

Shipping Will I receive a tracking number?

Yes, a tracking number is sent to you after shipping to follow the progress of your package.

Is your question specific?

Send us your request: we will respond with information tailored to your project.

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